Join the Miller Portables Team
Make a difference while building your career.
- We’re always looking for motivated, dependable people to join our growing team. At Miller Portables, you’ll find steady work, supportive training, and the chance to be part of a company that values quality service and customer care.
Responsibilities & Requirements
Reports to: Branch Manager
Work Hours: 6 am-4 pm Monday through Friday with occasional weekends.
Work Location: On the road/in-person
- High school diploma or GED.
- Previous customer service or call center experience is preferred but not required.
- Basic to advanced phone skills.
- Excellent verbal and written communication (business writing) skills preferred.
- Demonstrated organizational skills with a strong aptitude for detail, ability to handle multiple tasks, and ability to stay organized.
- Advanced Microsoft Office Skills (Outlook, Word, Excel, PowerPoint).
- Previous computerized order/data entry skills.
- Must be willing to pass a drug test.
- As a Call Center Representative, you will be crucial to Miller Portables’s excellent customer experience reputation. As a key member of our customer service team, your primary focus will be to provide outstanding customer phone support by answering questions and receiving and processing orders promptly and courteously.
- Handle customer inquiries as the first point of contact, answering phones and providing prompt and professional responses regarding our products and services.
- Process orders and schedule services.
- Manage email and email orders, ensuring all details are correctly recorded.
- Handle billing and payment matters.
- Customer issue resolution handling customer complaints efficiently and professionally.
- Engage with customers to understand their needs and provide product recommendations, ensuring the successful closure of sales deals.
- Work with the office manager and other team members to ensure smooth communication and efficient operations, addressing any gaps in service or scheduling.
- Maintain a detailed record of customer interactions, orders (including email orders), and service updates, using company software, and contribute regular reporting on Service Core.
- High school diploma or GED.
- Previous customer service or call center experience is preferred but not required.
- Basic to advanced phone skills.
- Excellent verbal and written communication (business writing) skills preferred.
- Demonstrated organizational skills with a strong aptitude for detail, ability to handle multiple tasks, and ability to stay organized.
- Advanced Microsoft Office Skills (Outlook, Word, Excel, PowerPoint).
- Previous computerized order/data entry skills.
- Must be willing to pass a drug test.
- Ability to sit for long periods 40-50 hr work week.
- 60-day probationary/evaluation.
- Performance assessment with manager to ensure employee’s work performance and ethics arealigned with the company’s Mission and Core Values.
Benefits of Working at Miller Portables
At Miller Portables, we value safety, teamwork, and reliability. Joining our team means becoming part of a company that supports your growth, recognizes your contributions, and ensures you make a real impact every day.
Stability & Career Growth
Join a well-established company where your role is essential to daily operations. Enjoy job stability and opportunities to learn, grow, and advance within the team.
Supportive & Collaborative Environment
Work in a team that values clear communication, organization, and teamwork. At Miller Portables, you’ll have direct support from management and a culture built on safety, efficiency, and trust.
Meaningful Impact & Recognition
Your work directly contributes to customer satisfaction and company success. Every day you’ll see the difference you make — and be recognized as a key part of the team.
Benefits